Collection of Personal Information
Lux Time Cars collects personal information when you use our car rental services. This information may include:
- First and last name
- Email address
- Phone number
- Postal address
- Payment information (processed securely)
This data is collected solely for the purpose of processing your bookings and providing you with our car rental services in the best conditions.
Use of Information
The personal information we collect is used to:
- Process and confirm your vehicle reservations
- Contact you regarding your rental (confirmation, reminders, changes)
- Improve the quality of our services and your customer experience
- Send you promotional offers, only with your prior consent
We never collect more information than strictly necessary to achieve these objectives.
Data Protection
The security of your personal data is an absolute priority for Lux Time Cars. We implement appropriate security measures to protect your information against any unauthorized access, loss, destruction or disclosure.
Access to your personal data is strictly limited to authorized members of our team, who are subject to a confidentiality obligation.
We regularly review our security practices to ensure the best possible protection of your information.
Information Sharing
Lux Time Cars does not sell or rent your personal data to third parties for commercial or marketing purposes.
Your information may be shared with third-party partners only to the extent necessary to process your reservation (e.g. insurance, secure payment providers).
These partners are subject to strict contractual obligations regarding data confidentiality and security.
Right of Access and Rectification
In accordance with applicable regulations, you have the following rights regarding your personal data:
- Right of access to your personal data
- Right to rectification of inaccurate information
- Right to erasure of your data (within legal limits)
- Right to object to the processing of your data
To exercise these rights, you can contact us at any time by email or via our contact form. We are committed to responding to any request within a reasonable timeframe.
Changes to Our Policy
Lux Time Cars reserves the right to modify this privacy policy at any time, to reflect legal, regulatory or service-related developments.
Any changes will be published on this page with the corresponding update date. We encourage you to regularly check this page to stay informed of any changes.
Questions about your data?
Our team is available to answer all your questions regarding the protection of your personal data.
Last updated: May 2026